Farming and Crop Protection 

Privacy Policy

BASF takes data protection seriously. Learn more how we treat your personal data and privacy on this website.

 

BASF is pleased about your visit to our website and your interest in our company. 

This Data Privacy Statement (this “Statement”) describes how BASF India Ltd and its affiliates (“BASF”, “we”, “us” or “our”) collect, store, use, update, transfer, share, disclose, or otherwise process and protect (individually or collectively, “process”) the Personal Data of its customers, distributors, suppliers, etc. (“you” or “your”). It also highlights your rights relating to your Personal Data including the mechanism to exercise those rights.  

Further, this Statement is issued to all our existing and prospective customers pursuant to the requirements of the Digital Personal Data Protection Act, 2023 and / or applicable Rules / Regulations, as may be made thereunder, from time to time. 

In the course of your dealings with BASF India Ltd and / or its affiliate companies i.e., BASF Agricultural Solutions India Ltd, Nunhems India Pvt Ltd, BASF Agricultural Solutions India Pvt Ltd, Noble Seeds Pvt Ltd and other BASF Group Companies (“BASF”), we have collected and/or will collect your Personal Data to enable BASF to enter into, and manage commercial transactions with you and/or provide you other services. BASF views and treats your Personal Data seriously at all times. BASF has therefore developed this Statement that describes how BASF uses or processes your Personal Data.

BASF shall have the right to modify, update or amend the terms of this Statement at any time. By continuing to engage with BASF or by continuing to purchase or use BASF’s products and services following the modifications, updates or amendments to this Statement shall signify your acceptance of such modifications, updates or amendments.

Personal Data  

Your Personal Data is information that relates directly or indirectly to you, who is identified or identifiable from that information or from that and other information. 

We will process your Personal Data (first name, last name, email address, mobile number, area of interest and bank account information area of agricultural land you are holding, crops and varieties that you cultivate ) to provide you with personalized information on BASF and its affiliates products, events, web seminars, schemes and services we consider relevant for you and to conduct customer surveys via the communication channels you have selected. 

In order to determine your professional needs and interests, we combine and analyse the Personal Data that we have collected about you in the course of your relationship with BASF as a customer or user of BASF / Affiliates products and services.  

The list of Personal Data stated above is not exhaustive and may include other personal data depending on the nature of dealings or transaction or the service we wish to provide you or you are seeking from us.  

Further, we also wish to inform you that in order to prevent misuse of your Personal Data and / or the digital application and ensure secure access, our digital application will also collect a unique device identifier (such as the Android Device ID), which will be solely used for fraud prevention, security, and account integrity purposes.  

Collection and Use of Personal Data   

During the course of your transactions and dealings with BASF, you may be requested to furnish your Personal Data from time to time. In addition to the Personal Data you provide to BASF directly, BASF may also collect your Personal Data from a variety of sources and combine it with information you have given us to provide and improve BASF’s products and services and/or for any other purposes related to BASF’s business.  

The provision of your Personal Data is voluntary. However, if you do not provide, or withdraw your consent for us to use /process, your Personal Data, BASF may not, amongst others, be able to (i) communicate with you; (ii) provide you the products or services you require; or (iii) fulfil our contractual obligations to you.  

Please note that notwithstanding the withdrawal of your consent, the Company may still proceed to process your Personal Data in circumstances recognized and permitted by law.  

The legal basis for the processing of your Personal Data including geo-location for the above-mentioned purposes is your consent. You can revoke your consent at any time with effect for the future by notifying us of your revocation by way of an email to mallela.akshara@basf.com  

Purposes of Processing   

BASF may use your Personal Data to process the necessary transaction in relation to the relevant matter, and for the business activities of BASF, which shall include:  

(a) to communicate with you.  

(b) to respond to questions and comments from you.  

(c) for internal administrative purposes including auditing, data analysis, and research to improve on our products and services.  

(d) to send you important notices by way of emails, letters or SMS, about purchases and changes to BASF’s terms, conditions, and policies.  

(e) to send you materials on BASF’s latest product announcements and upcoming events. If you do not wish to be on our mailing list, please let us know in writing.  

(f) to analyse farming patterns. 

(g) to assess the values that BASF offers to its customers and how it can improve the same. 

(h) to develop Customer Success Strategy. 

(i) to optimize the offering of products and services by BASF. 

(j) to develop optimal and customized market communication for farmers and other customers of BASF. 

(k) to understand market fitment of BASF product. 

Disclosure to Third Parties/BASF Affiliates  

Your Personal Data may be transferred, accessed or disclosed to third parties for the purposes described above. Further, BASF may provide access or disclose your Personal Data to third party providers (including third party provider engaged by its affiliates) that provide services on behalf of BASF such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in BASF’s products and services and conducting customer research or satisfaction surveys. 

Further, your Personal Data may be transferred to any company within the BASF Group including BASF Agricultural Solutions India Ltd, Nunhems India Pvt Ltd, BASF Agricultural Solutions Operations Pvt Ltd and such other affiliates, wherever located locally or overseas under conditions of confidentiality and appropriate levels of security safeguards, to the extent permitted by laws. Your consent also applies to the transmission of your personal information – depending on the location of your business – to other BASF companies worldwide. 

Your Personal Data may also be shared in connection with a corporate transaction such as a sale of a subsidiary or a division, demerger, merger, consolidation, asset sale or in the unlikely event of a winding-up. 

Cookies   

We collect information about your use of our websites from cookies. Cookies are packets of information stored in your computer which assist your website navigation by customizing site information tailored to your needs. Cookies themselves do not identify the individual user, just the computer used. You are not obliged to accept cookies. If you are concerned, you can set your computer either to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. However, rejection of cookies may affect your use of our websites as we will be unable to personalize aspects of your use of the website. 

Links to Third Party Websites   

Please be informed that this Statement applies solely to BASF and does not apply to any third-party websites you may access from our websites. To determine how they deal with your Personal Data, you should ensure that you read their respective privacy policies.  

Storage / Transfer of Personal Data   

Your Personal Data may be transferred to, stored, used and processed in a jurisdiction other than India and/or where BASF’s servers are located outside India. You understand and consent to the transfer of your Personal Data out of India as described herein. 

We store your Personal Data collected within the scope of your consent for the above-mentioned purposes until your consent is revoked. We will retain your Personal Data covered by this Statement for as long as required to perform the purposes for which the Personal Data was collected, depending on the legal basis on which that Personal Data was obtained and/or whether additional legal/regulatory obligations mandate that we retain the Personal Data. 

Protection of Personal Data   

BASF shall put in place adequate organizational and technical precautions to safeguard your Personal Data against loss, theft, misuse and unauthorized access, disclosure, usage, alternation or destruction.  

Retention of Personal Data   

We will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this Statement unless a longer retention period is permitted or required by law.  

Rights of Access and Correction   

Please ensure that the Personal Data you provide us is accurate as neither BASF nor any of its directors, officers or employees will be liable for any Personal Data submitted by you that is inaccurate, misleading, incomplete, or not updated. 

Subject to any exceptions under applicable laws, you may at any time hereafter request for access to, or for correction or rectification of your Personal Data, or seek further information from BASF by contacting mallela.akshara@basf.com  

By submitting this form, you hereby acknowledge, consent and permit that your Personal Data can be collected, used, disclosed and retained by the Company in accordance with this Statement, in the manner as stated above.  

• I acknowledge and hereby consent to the collection & processing of my Personal Data in accordance with this Statement. 

• I also agree that my Personal Data may be transferred to the BASF affiliated companies i.e., BASF Agricultural Solutions India Ltd, Nunhems India Pvt Ltd, BASF Agricultural Solutions Operations Pvt Ltd, Noble Seeds Pvt Ltd and such other BASF Group Companies, service providers, as may be required and necessary in furtherance of the purpose listed in this Statement. 

• I also hereby consent to the transfer of my Personal Data outside India as described in this Statement.